Payment, Return, and Refund Policy for VT CLUB100
Effective Date: August 2024
Introduction
This Payment, Return, and Refund Policy applies to the purchase of products, services, memberships, and event registrations on https://vtclub100x.com/ (“Site”) operated by VT CLUB100 by Vusi Thembekwayo (“we,” “our,” “us”). By making a purchase on our Site, you agree to the terms set forth in this policy.
- Payment Terms
Accepted Payment Methods: We accept major credit cards, debit cards, and other payment methods as specified on our Site at the time of purchase.
Payment Processing: All payments are processed through secure payment gateways to ensure your payment information is protected. We do not store your payment information on our servers.
Pricing: All prices listed on our Site are in USD and unless specified otherwise, exclude any applicable taxes and fees. We reserve the right to change our prices at any time. However, such changes will not affect orders that have already been confirmed.
- Memberships and Subscriptions
Billing Cycle: Your membership or subscription will be billed in advance on a recurring basis as specified during the sign-up process (monthly, quarterly, annually, etc.).
Automatic Renewal: By subscribing to a membership, you agree that your subscription will automatically renew at the end of each billing cycle. You will be charged the applicable subscription fee unless you cancel your membership before the renewal date.
Cancellation: You may cancel your subscription at any time. Cancellations will take effect at the end of the current billing period. No prorated refunds will be provided for partial months.
- Event Registrations
Event Payments: The full payment for event registration fees is due at the time of registration. Registration is not confirmed until payment is received.
Cancellation Policy: If you need to cancel your event registration, you must notify us in writing (via email) at least [number] days before the event date to be eligible for a refund, minus any processing fees. No refunds will be issued for cancellations received less than [number] days before the event or for no-shows.
- Return Policy
Products: If you are not satisfied with a product you purchased, you may return it within [number] days of receipt for a full refund or exchange. The product must be in its original condition, unopened, and unused.
Return Process: To initiate a return, please contact our customer service team at [email address] with your order number and reason for return. Upon approval, you will receive instructions on how to return the product. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
- Refund Policy
Products: Refunds for returned products will be processed once we receive and inspect the returned item. Refunds will be issued to the original payment method used during the purchase.
Services: If you are not satisfied with a service you purchased, please contact us within [number] days of service delivery to request a refund. Refunds will be processed on a case-by-case basis at our discretion.
Memberships and Subscriptions: Refunds for memberships and subscriptions will only be provided if you cancel within 1 day of the initial purchase. No refunds will be issued for renewals or partial periods.
Event Registrations: Refunds for event registrations will be issued in accordance with our cancellation policy outlined above.
- Refund Processing
Refunds, if approved, will be processed through the original payment method used at the time of purchase.
Please allow up to 14 business days for the refund to be reflected in your account.
- Contact Us
If you have any questions or concerns about our Payment, Return, and Refund Policy, please contact us at:
VT CLUB100 by Vusi Thembekwayo
Email: info@vtclub100x.com